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Treating Frontline Workers Right with isolved People Hero Lauren Miller of Right at Home
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Treating Frontline Workers Right with isolved People Hero Lauren Miller of Right at Home

Join us as we explore how payroll mistakes can fracture trust and why a reliable HR tech platform is key to building strong employee relationships.

Joining as the guest for this episode of "Small Talk Window" is Lauren Miller. Lauren is an isolved People Hero. That means she uses isolved in her capacity as owner of an Arkansas-based location of Right at Home, provider of in-home care services to seniors and others facing physical and other challenges. It wasn’t too long before Lauren realized she was serving employees, too, not just her customers.

Payroll mistakes happen, but the consequences for frontline workers can be devastating. We’re breaking down why one payroll error can lead employees to look for new jobs and how a reliable HR tech platform can prevent this, creating trust and a better employee experience.

In this episode, we look at HR tech, payroll accuracy, employee experience, trust, frontline workers, human resources, and work culture. Learn why it’s critical to ensure every paycheck is correct and how to build a culture that prioritizes both your employees and your business.

Key Takeaways:

  1. Payroll accuracy is vital—just one mistake can drive employees to seek new jobs.

  2. Trust is built on consistent and correct HR fundamentals, from paychecks to PTO.

  3. HR tech platforms streamline processes, giving teams more time to focus on employee engagement.

  4. Frontline workers are less likely to forgive mistakes in their pay, creating a fragile relationship.

  5. Building a culture of confidence starts with ensuring employees don’t have to worry about payroll issues.

  6. Employers must invest in reliable HR tech to foster trust and retain top talent.

Connect with Brent Skinner here: https://www.linkedin.com/in/brentskinner/

Open Window Strategies: https://www.linkedin.com/company/open-window-strategies-llc/about/

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